"Getting There" - Why the Shaming of Bus Riders?

Why do many people have such scorn for those who take the bus?

Forty-one million trips are taken on 12,000 public buses each year in Connecticut in communities across the state (not counting school buses).  Yet, those riders are regarded as losers, not by the transit operators, but by those who drive by car.

When Southington was recently considering restoring bus service for the first time since 1969, a local resident wrote a letter to the local paper declaring “Towns that have bus service are towns that frankly have a lesser quality of people.”

Really?  “Lesser quality”, how?   Because they can’t afford to own a car?  Or because they are minorities?  That comment is either racist or classist or both.

As I wrote recently, the Greater Bridgeport Transit bus system carries 18,000 passengers every day (5.2 million a year), 90% of them either going to school or work.  Something like 26% of all Bridgeport train riders got to or from the station by bus.

Sure, some are non-white or non-English speaking.  But why begrudge them transportation?  You’d rather they not have a job or an education?

And yes, their fares are kept low with state subsidies.  But their incomes are also low and for them even a $1.75 bus fare is expensive.  Remember… Metro-North trips (26.5 million per year), though also expensive (the highest in the US), are also subsidized.

But the biggest target of transit scorn is CTfastrak, the four year old, 9.4 mile long dedicated BRT (bus rapid transit) system running between Hartford and New Britain. Transit planners from across the country come to study CTfastrak. The Feds are looking to spend $665 million on similar systems across the US.

Yet Connecticut Republicans were trying to close it before it even began. 

When it first opened in 2014 the CDOT projected 16,000 daily riders.  To date the ridership is closer to 11,400.  Fares are cheap ($1.75 round-trip) and service is frequent with buses departing every few minutes. From New Britain to downtown Hartford it’s only 20 minutes, even at rush hour.  That’s about half the time you’d spend on I-84 stuck in bumper-to-bumper traffic.

From the dedicated bus-only right-of-way, buses can also transfer to local roads into downtown Hartford and communities ranging from New Britain and Bristol to Cheshire and Waterbury.  The stations are clean and modern and the buses even offer free Wi-Fi… something we still don’t (and probably never will) have on Metro-North.

Critics complain about “empty buses” riding up and down the system.  Sure, the buses may not be jammed like Metro-North on a summertime Friday, but they do carry thousands every day.  Imagine if those bus riders were in cars.  How’d you like the traffic then?

Why the scorn for bus riders?  Beyond racism and class-warfare, I think there’s actually some jealousy.  Why do they get a fast, clean, cheap ride when I’m stuck in traffic?  Well, for some it’s a matter of necessity:  they don’t own or have access to a car.  For others, as with train riders, it’s a matter of choice:  they prefer the bus for speed and convenience.

So can we please stop shaming bus riders?  Like all of us, they have places to go, so let’s just allow them to ride in peace and harmony.

Posted with permission of Hearst CT Media