Don’t believe everything you read or see in the media.
Sage advice on any topic, but
especially when it comes to coverage of transportation. A couple of recent stories illustrate my
point.
IMPROVED CELL SERVICE ON
METRO-NORTH:
The Governor and CDOT’s Commissioner held a media event recently in Stamford to promote the fact that AT&T has improved its cell coverage along the New Haven line. That telco spent $60 million installing 30 high-powered macro towers and small cell nodes, some of them on CDOT land, in a public-private partnership. Many are specifically aimed at dead-spots in service on the trains.
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Small Cell Nodes - AT&T |
This is good news… if you are
an AT&T subscriber. If you use
Verizon or T-Mobile and find an area with no cell coverage on your commute,
this won’t help you. The AT&T
enhancements are for its customers only.
There is no word from the
other companies on how they might be filling holes in their service. But… it’s a start.
However if you read the media
coverage, you’d think every commuter’s cellphone coverage had been
improved! “Cellphone
service to get upgrade on Metro-North rail line,”
proclaimed the Hearst papers. "Wireless
service upgrades coming to New Haven line for CT commuters,"
said WSHU public radio.
Improved cell coverage is a
crucial issue for commuters looking to be more productive during
train-time. But attention-grabbing
headlines such as these may lead to a perception of better service. The more you’re told “cell service is getting
better” the more you’ll think it is. Or
so they hope.
But… don’t believe the hype.
FASTER THAN ACELA?
In April another media event,
this time at Grand Central, celebrated faster train service from New
Haven: three early morning (5 – 7 am)
super-express trains, one of them cutting ten minutes off its old running time,
making that single train “faster than Acela”.
Great news… if you’re a pre-dawn-commuter
from New Haven. Again, kudos to
Metro-North for much needed signal and infrastructure improvements. But has the average commute to Grand Central
really improved? Not really. The exception is not the rule.
With limited stops these
super-express trains still average only 52 mph.
Regular express trains get about 46 mph and locals run just 38 mph. Remember: the M-8 cars on Metro-North are
capable of 80 mph.
How did the media portray
these improvements?
“New Metro-North schedule,
with shorter
trips on New Haven line, now in effect,” trumpeted
the Hearst papers. “Metro-North
Is Faster Than Acela,” promised Bloomberg (quoting MTA
chairman and CEO Janno Lieber).
The “faster than Acela” claim
is technically true… for one Metro-North train. Keep in mind that New Haven to GCT is 73 miles
but to Penn Station (on Amtrak) is 75 miles.
But not wanting to always sound like a grouch, I say good for
Metro-North.
What worries me is the media
coverage which over generalizes and lacks the caveats I’ve cited. Telling commuters repeatedly that their
trains are running faster, when they are not, may be persuasive but it is not
accurate.
So, take media coverage of
transportation with a grain of salt. The
headlines don’t always tell the full story. And don’t believe the hype.
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I am proud to report that
“Talking Transportation” recently won an award from CT-SPJ, the Society of
Professional Journalists, first place in the General Column / Commentary
category… just one of a dozen
such awards to CTMirror.